Metro Inc. is the third largest food retailer in Canada and has been a ClearRisk customer since 2013. Before ClearRisk, incidents were reported via phone, fax, or mail and manually submitted into their outdated system as well as a physical filing cabinet(s). The risk management team was frustrated with time delays for collecting the data, data integrity, the risks associated with paper filing, and the inability to report on individual stores and hold them accountable. This led them to seek out ClearRisk.
Joanne Penney, Risk Manager for Metro Inc., recently stated that ClearRisk has allowed her team to create a “safer, efficient organization”. They have also reduced time spent building and sharing report data by a staggering 99%, and reduced paper reporting by 95%.
Our cloud-based, centralized web portal and customizable reporting capabilities enable the team to eliminate manual data entry and implement trend analysis. If your organization can relate to the challenges described here, check out the full case study to learn more about ClearRisk and the many benefits our system offers.