Risk Management Blog - ClearRisk

Occupier's Liability Risk: Reducing the Likelihood and Impact

Posted by Maegan Marshall on Wed, Feb 15, 2017 @ 11:02 AM

Every business that owns, rents or is otherwise responsible for property, owes a duty of care to every person that enters those premises. The area of law that is concerned with this responsibility is occupier’s liability.

Being found negligent as an occupier can have extensive repercussions on a business. This can include the financial burden of being held responsible for a claims expenses, to the reputational risk and negative publicity associated with an incident occurring on your premises. To limit these occurences, it’s essential for organizations to take necessary precautions that will help mitigate the frequency and severity of future events. 

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Topics: risk management plan, operational risk management software, legal risk, risk management, retail risk management, manufacturing risk management, incident management software, risk management information system, claims management software, wholesale risk management, occupier's liability

10 Risk Management Strategies for Retailers

Posted by Maegan Marshall on Thu, Oct 27, 2016 @ 11:10 AM

Retail is a risky industry. With consumer purchasing tendencies trending towards the online marketplace, business owners must think outside-the-box on issues which could affect their bottom line and reputation. We’ve compiled ten tips that will help in changing this focus to major risks associated with the retail industry.

Here are three points to get you started: Risk Ownership, Protecting your Brand, and Safeguarding the Supply Chain. These are simple measures that can help lessen the severity in case of an incident. Say a potential customer wants to buy product from you but it is out of stock. “Not a problem!” you say and offer to order it in for them - only to find out your supplier doesn’t have any either. The last batch of product was just sold to your competitor and won’t have more available for a month. You try to explain this to the customer but it’s no use. They head to Facebook where they post a complaint. As quickly as that, a potential customer can switch to a competitor and tarnish the reputation of your business, all at the same time. Head over here for a real-life supply chain scenario between Nokia and Ericsson which discusses a similar situation.

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Topics: supply chain risk management, Claims and Risk Management for Retail, retail risk management, Retail Risk, risk management tips, risk ownership, brand risk management

Interview with Retail Risk Expert, Joe Hardy

Posted by Chris Dunne on Fri, Jul 5, 2013 @ 15:07 PM

On our recent webinar, “Risk Management Best Practices for Retail”, we sat down with Joe Hardy, a veteran of risk management in retail, to get his thoughts on where the industry is going.  As always, Joe’s answers were extremely valuable and we decided to compile the interview portion of the webinar into a blog post.  If you’d like to learn more about risk management in the retail industry, click here to see our Top 10 Risk Management Tips for Retailers!

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Topics: ClearRisk, Retail ERM, Retail Claims, ClearRisk Inc., retail risk management, Retail Risk, Retail Claims Management

Top 10 Retail Risk Management Tips

Posted by Laura Fudge on Fri, Jun 21, 2013 @ 11:06 AM

 Top 10 Retail Risk Management Tips

In our recently released “Top 10 Risk Management Tips for Retailers”, we looked at som the common challenges and risks facing risk managers in the retail industry, and the top 10 tipsto combat this challenges.  With the volatility of today’sfinancial envir onment, increase in natural disasters, and explosion of technology, it is extremely difficult to narrow it down to just 10 tips.  But as any risk manager would triage his or her organization’s risks, we triaged our list as well.

Below you will find a sample of two of the tips from our list.

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Topics: Retail ERM, Claims and Risk Management for Retail, Retail Risks, risk management, affordable risk management, retail risk management, Retail Risk, Claims Management, Retail Claims Management

Slips, Trips and Falls: 3 Steps to Reduce Claims Costs in Retail

Posted by Laura Fudge on Tue, Mar 26, 2013 @ 07:03 AM

 

Retail Slips, Trips and Falls:

I’m sure if you are in any way, shape, or form, involved in managing risk within the retail industry, the mention of slips, trips, and falls sends shivers down your spine.  It has long been accepted that slips, trips, and falls represents some of the most frequent, and costly, claims within the retail sector, and it is easy to understand why.  With hundreds, thousands, or millions of customers walking through your doors every year, how can you possibly prevent everyone from falling on your property?  The law of large numbers suggests that a certain percentage must fall while on your premises.

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Topics: retail risk management, slips trips and falls