ClearRisk Implements Work From Home Policy due to Coronavirus (COVID-19)
(St. John's, NL) - Starting today, March 12th, all staff of ClearRisk will be working from home until further notice. “We are very lucky to be an advanced technology company that has embraced working remotely and remote working tools for many years. All of our staff have laptops, smartphones, and videoconferencing, and their work is easily adaptable to working securely from home.” Says Craig Rowe, CEO. “We are a risk management company, so mitigating risk and protecting people is in our DNA. If we can easily work from home without disruption, and at the same time help quell a potential spread, then it’s a very simple risk calculation for us”.
ClearRisk’s customers are across North America in many industries, and we made this decision to keep our staff safe, and ensure our service is not disrupted. We understand that it isn’t so easy for many of our customers. We encourage everyone to comply with government health directives and best practices for limiting the spread of disease, however we encourage everyone to continue to support the business community. “Eat out, use services, and continue to work and live, while being cautious. We hope companies like ClearRisk taking action like this and limiting the spread, that this pandemic will be short-lived and that we can all get back to business as usual as quickly as possible.” Said Rowe.
Being a risk management company, we’d be remiss if we didn’t share some tips for other businesses. Here are some risk management considerations:
Customers and Supply Chain
How can Coronavirus disrupt your business?
Can you lose customers and/or decrease revenue?
What's your contingency plan if revenues are impacted?
What expenses can be cut?
How will you manage cashflow?
How will you protect employees and customers?
Establish a communication plan for customers, employees, suppliers and stakeholders.
Identify essential business functions, essential jobs or roles, and critical elements within your supply chains (e.g., raw materials, suppliers, subcontractor services/products, and logistics) required to maintain business operations. Plan for how your business will operate if there is increasing absenteeism or these supply chains are interrupted.
Be prepared to change your business practices if needed to maintain critical operations (e.g., identify alternative suppliers, prioritize customers, or temporarily suspend some of your operations if needed).
Emphasize staying home when sick, respiratory etiquette and hand hygiene by all employees.
Where possible encourage employees to work from home.
Prepare for possible increased numbers of employee absences due to illness in employees and their family members.
Plan to minimize exposure between employees and also between employees and the public, if public health officials call for social distancing.
Cross-train personnel to perform essential functions so that the workplace is able to operate even if key staff members are absent.
Consider canceling non-essential business travel to areas where there are large clusters of infected people.
Consider cancelling large work-related meetings or events in areas where there are large clusters of infected people.
Travel restrictions may be enacted by other countries which may limit the ability of employees to return home if they become sick while on travel status.
Routinely clean all frequently touched surfaces in the workplace, such as workstations, countertops, and doorknobs. Use the cleaning agents that are usually used in these areas and follow the directions on the label.
Provide disposable wipes so that commonly used surfaces (for example, doorknobs, keyboards, remote controls, desks) can be wiped down by employees before each use.
Provide soap and water and alcohol-based hand rubs in the workplace. Ensure that adequate supplies are maintained. Place hand rubs in multiple locations or in conference rooms to encourage hand hygiene.
What are other companies (in your industry or not) doing?
What impact have past pandemics had on your business, and your industry? (SARS, H1N1, etc)