Incident Intake Webform

What are Incident Intake Webforms?

Incident Intake Webforms are online data capture tools that allow organizations to report incidents from any smart device, at any time. They eliminate the need for manual, in-house data entry by capturing information at the source, ensuring that details such as location, time, description, and supporting documentation are recorded accurately and consistently. By making incident data instantly available, organizations can improve reporting seed, data quality, and overall risk visibility.

How Incident Intake Webforms Work.

ClearRisk’s incident intake webforms enable real-time incident reporting by staff or the general public through mobile and desktop friendly, centralized forms. When an incident occurs, employees or third parties can submit details immediately using a simple, intuitive interface designed for ease of use. Required fields and logic-driven form structures ensure that all critical information is captured correctly at the time of submission.

Once submitted, the field data plus any submitted file attachments (such as pictures or documents) flows directly into the ClearRisk platform, where it is automatically organized, tracked, and made available for reporting and analysis. The system can trigger workflows, assign follow-ups, and send email notifications to appropriate parties, ensuring incidents are addressed quickly and consistently. By capturing data at the source and eliminating manual re-entry, organizations benefit from faster reporting, improved accuracy, and more reliable insights, all of which save incredible amounts of time and are proven to reduce the total cost of a claim.

How Claims Management Systems Work.

ClearRisk’s claims management system digitizes and organizes the entire lifecycle of a claim. When an incident occurs, it is reported through a mobile-friendly, centralized, accessible platform where key details, documentation, photos, and witness statements can be captured immediately. The system then routes the claim through predefined workflows, assigning investigators, integrating with TPAs, tracking communications, documenting evidence, and providing real-time status updates.

ClearRisk’s claims management system also provides analytics and automated notifications, allowing organizations to identify trends, reduce claim resolution time, control costs, and improve overall risk management.

With Spreadsheets		With ClearRisk
Incidents are reported via email, paper, or phone and manually entered later.	Incident Reporting	Web and mobile forms capture incidents instantly at the source.
Missing information, errors, duplicates, and version control issues.	Data Entry & Tracking	Centralized, logic-driven forms prevent errors and duplication.
Reports take hours to create relying on multiple static data sources.	Reporting & Dashboards	Real-time dashboards and one-click “out of the box” reports ensure accuracy.
Decisions rely on incomplete and outdated information.	Strategic Planning	Analytics and quantifiable insights support proactive, data-driven decisions.

With Spreadsheets		With ClearRisk
Claims are recorded and require manual updates causing delays.	Claims Management	Claims managed in a cloud based platform with timelines and alerts.
Missing information, errors, duplicates, and version control issues.	Data Entry & Tracking	Centralized, logic-driven forms prevent errors and duplication.
Reports take hours to create relying on multiple static data sources.	Reporting & Dashboards	Real-time dashboards and one-click reports ensure accuracy.
Decisions rely on incomplete and outdated information.	Strategic Planning	Analytics and insights support proactive, data-driven decisions.

Limited Visibility

As a risk manager, relying on spreadsheets makes it difficult to track incidents in real-time and maintain a clear, complete picture of what is happening across your organization.

Manual Processes

Time is spent collecting, entering, and verifying incident data from multiple sources, commonly involving back and forth with staff and third parties, increasing administrative burden and the risk of errors.

Process Delays & Inefficiencies

When incident information is not captured immediately, delays can impact follow-up actions, investigations, overall decision-making, and can have a significant impact on the cost of a claim.

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Online Incident Intake

Employees and third parties can submit incidents from anywhere, at any time, using mobile-friendly, intuitive forms designed for ease of use.

Automated Workflows & Notifications

Trigger follow-ups, assign tasks, and send alerts automatically once a form is submitted, improving response time.

Centralized Data Management

All submitted incident data flows directly into one secure, cloud-based system for easy access, tracking, and collaboration.

Custom Reporting & Analytics

Select from ClearRisk’s robust pre-built reports library or build custom reports to uncover trends, identify root causes, and make informed, proactive risk decisions.