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Incident Management

Advanced solution to minimize losses.

In an ideal world, all incidents would be prevented, but in the real world, incidents do happen. Incidents, whether they result in financial loss or not, are critical to record, track and manage.  An incident but for one small difference could have been a disaster.  The potential cost of incidents can be extremely high, but good data on those incidents can help prevent and mitigate them. That's where ClearRisk can help.

Operations and risk managers at organizations like the City of St. Albert, Alberta, Goodlife Fitness, The Keg, and many more use ClearRisk solutions to reduce incidents, track near misses, improve customer experience, and maintain service levels, among many other important operations.

Centralized cloud-based reporting & analytics

Our technology has successfully empowered them to identify and optimize high-risk areas, lower loss ratios, and reduce the Total Cost Of Risk (TCOR). Are you ready to get a better read on risk and reduce incidents?

Centralized cloud-based reporting & analytics
Key Stats

Why Risk Managers and Senior Management love ClearRisk.

Enhanced risk management. Greater operational excellence.
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Reduced the time spent on manual tasks: Up to 84%

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Reduced the time spent on preparing claims data reports: Up to 95%

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Reduced the Total Cost of Risk (TCOR): Up to 48%

Incident management analytics dashboard
Key Benefits

How we will help you.

● Centralized, cloud-based data collection and management

● Automated, intuitive, and user-friendly interface

● Easy-data accessibility

● Reduced data duplication and errors

● Streamlined workflows

● Insights and analytics to inform better decisions

● System integration and automated reporting to external parties

Learn More
Incident management analytics dashboard
Software & Integration

Investigations & Corrective Actions

Our Incident Management Software efficiently tracks and responds to incidents by capturing data the moment it is available. Determining root causes and implementing corrective actions alerts to problem areas and reduces likelihood of repetitive losses.

Document Management

Attach supporting documentation and notes to any record, allowing for full transition to a paperless environment with our Incident Management Software.

Upload files directly or electronically via email into the document database, which is then searchable by title, subject, or content for quick retrieval. Export and share documentation with external parties in one click. Version control permits revisions and tracked changes for document updating

Organizational Hierarchy

Our customizable Incident Management Software can handle any hierarchy and host an unlimited number of levels. Track claims and run reports summarized by the appropriate department or division, allowing effective reporting on the costs and activities of specific business units.

Locations

Associate all incidents, safety inspections, audits, results, and supporting documentation with appropriate locations for quick retrieval. Drill down to groups or individual locations to uncover areas that require immediate attention and receive feedback on initiatives.

Online Web Portal

Immediately capture incident data from any smart device with our online data intake tool. Mandatory fields and remote access eliminate in-house data entry and make data available for instant analytical reporting, uncovering previously unknown high-risk areas. This collection method is proven to increase data integrity and capture all necessary information.

Reports

Take the guesswork out of data analytics. Reduce costs and improve safety by drilling down to specific claims, incidents, events, and locations.

Modify pre-built report templates such as summary, ad-hoc, TCOR, as-of dates, loss ratios, and claim and incident trends, or create customized reports from scratch with an unlimited number of filters and tools to dissect data. Export reports to PDF or Excel to share outside the platform, or automatically send emails based on schedules or trigger events.

Dashboards

Empower your team with dashboards. Customize and distribute key performance indicators to decision makers and stakeholders in your organization using stunning visuals. ClearRisk's Dashboards allow claims and risk managers, and senior management to see real-time developments of trends, adverse developments, problems areas, and a host of other information and analytics that need constant visibility.

Data Migration

We understand the importance of historical data and enforce strict data integrity rules during implementation. We’ll work with you to clearly define internal processes and understand data relationships. We can migrate data from various internal systems, spreadsheets, and 3rd party software providers, as well as past and current service providers, such as TPAs, adjusters, and carriers.

Implementation

Our implementation is a thorough process that enables maximum efficiencies and customized workflows to adhere to any internal environment. Our team will work closely with you to define the end goals, system set-up, and customization. We provide project timelines with crucial milestones and desired end dates to keep the project on track.

Integration

Business functions and output flourish when automation is enabled and redundant tasks are eliminated. We understand that technology maximizes efficiency and can significantly impact an organization as a whole. Our system accepts data feeds in and out of the platform to communicate with in-house accounting, HR, and payroll systems; adjusters, TPAs, and carriers; workers’ compensation providers and agencies, and more.

Outcomes

Meet the new you.

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Lower TCOR

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Reduced frequency and severity

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Enhanced data integrity and accuracy

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Greater insights into trends

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Enhanced corporate memory

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Removed financial wastage

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Increased compliance and accountability

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Improved visibility and decision making

Ian Fogan, Director of Strategic Affairs, City of Saint John

“Before ClearRisk, we weren't able to determine the cost drivers and identify trends in our data. Now we can easily report on historical and current data, allowing us to better predict future occurrences and implement measures to reduce losses. In the past five years we've reduced our claims costs by 50%! ClearRisk saves us days worth of work and the result is simply better information, that helps us make informed decisions. Making departments accountable has allowed us to effectively communicate trends and see great results. It’s lowered our claims frequency and our total cost of claims. The software allows us to uncover losses within individual departments and make managers explain costs. ClearRisk has enabled us to shine a light on these dark corners that were previously unknown.”

Customers who trust us.

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Our Customers
Case Study 1

Metro Inc., one of the largest food retailers in Canada, saved $1,000,000+ in potential new claims using ClearRisk’s risk management solution.

Case Study 2
Universal Parking uncovered $50,000+ in claims they were not responsible for and saved $450,000+ in total claims cost using ClearRisk’s solution.
Data Security

We keep it secure.

There's nothing more important to us than the security of your data. We understand how critical it is to your organization as well. We work with the most secure platforms available. Contact us to request our Security Program documentation detailing Application Security, Data Centre Security, Compliance and Certifications.

Interested in learning more?

Let’s Chat.

The next step is to schedule a discovery session so we can understand your risk management needs in more detail.

Contact Us