How ClearRisk Helps Public Entities

ClearRisk provides public sector risk management software that helps municipalities, school boards, government agencies, utilities, and transit authorities manage incidents, claims, insurance, and operational risk in one platform.

 

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What is Claims Management Software.

Claims management is the structured process organizations use to report, investigate, evaluate, and resolve incidents that may lead to financial loss, insurance claims, or legal liability. It ensures that every claim is documented, assessed fairly, and handled in a way that minimizes risk while maintaining transparency and compliance.

 

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Claims management software from ClearRisk on a computer screen

Built for the complexity of public risk.


Built by former municipal risk managers, ClearRisk helps public sector organizations manage incidents, claims, insurance, and operational risk while meeting reporting and accountability requirements.

How Claims Management Systems Work.

ClearRisk’s claims management system digitizes and organizes the entire lifecycle of a claim. When an incident occurs, it is reported through a mobile-friendly, centralized, accessible platform where key details, documentation, photos, and witness statements can be captured immediately. The system then routes the claim through predefined workflows, assigning investigators, integrating with TPAs, tracking communications, documenting evidence, and providing real-time status updates.

ClearRisk’s claims management system also provides analytics and automated notifications, allowing organizations to identify trends, reduce claim resolution time, control costs, and improve overall risk management.

How does ClearRisk Claims Management stack up versus spreadsheets?

 

With Spreadsheets

  

With ClearRisk

Claims are recorded and require manual updates causing delays.

Claims Management

Claims managed in a cloud based platform with timelines and alerts.

Missing information, errors, duplicates, and version control issues.

Data Entry & Tracking

Centralized, logic-driven forms prevent errors and duplication.

Reports take hours to create relying on multiple static data sources.

Reporting & Dashboards

Real-time dashboards and one-click reports ensure accuracy.

Decisions rely on incomplete and outdated information.

Strategic Planning

Analytics and insights support proactive, data-driven decisions.
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Municipalities

Manage liability claims, fleet incidents, citizen reports, and insurance information in one centralized risk management platform.

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School Boards

Track student and staff incidents, manage contractor certificates, and gain visibility into safety trends across schools and facilities.

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Utilities & Transit Authorities

Centralize incident reporting, manage contractor certificates, and improve risk visibility across assets, operations, and service areas.

Our Clients: 

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Case Studies

Government of Nunavut

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The Government of Nunavut is responsible for managing risk, insurance, and claims across multiple departments, assets, and communities spread throughout Canada's northernmost territory. The central risk management function supports departments such as Health, Education, Infrastructure, and Community Services, while also meeting stringent government reporting, audit, and insurer requirements. The risk team is responsible for processing, managing, and reporting on 180+ claims annually.

Challenges with Manual Systems:

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Lack of Risk Visibility

As a Claims Manager, spreadsheets make it difficult to identify where you have the most risk exposure, limiting your ability to proactively reduce claims.

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Manual Workflows

Because of the labour intensive processes, much of your day is dedicated to manual data entry and report building, instead of being focused on site visits, safety initiatives, and making informed decisions.

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Process Delays & Inefficiencies

Without a cloud-based option, collaboration is non-existent meaning moving claims through the system takes weeks or months longer than it should.

Our Solutions:

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Online Claims Reporting

Staff or 3rd parties can submit claims from anywhere, at any time, using simple, intuitive forms designed for ease of use.

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Automated Workflows & Email Integration

Email integration enables your inbox to be connected to ClearRisk, while automated workflows trigger notifications, assign tasks, and update statuses based on claim activity.

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Centralized Data Management

All claim data, documentation, and communication are stored in one secure, cloud-based system for easy access and collaboration, and can be integrated with TPAs, Insurers and internal finance, asset and employee systems

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Custom Reporting & Analytics

Select from ClearRisk’s robust pre-built reports library or build custom reports to uncover trends, identify root causes, and make informed, proactive risk decisions.

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City of El Cajon

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The city relied strictly on paper submissions for claims reporting, meaning tedious manual data entry for every new claim and a large amount of spreadsheets and paper files. The previous system in place had limited reporting capabilities, making report building extremely time-consuming and lacked the ability to analyze and forecast risk trends.

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Pricing Info

An easy-to-use, quick-to-implement alternative without the enterprise price tag. Claims Management is part of a group of core modules within the ClearRisk platform. To learn more about pricing that scales with your organization click the button below.

 

Pricing Info

An easy-to-use, quick-to-implement alternative without the enterprise price tag. Claims Management is part of a group of core modules within the ClearRisk platform. To learn more about pricing that scales with your organization click the button below.

 

Request a Demo