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RISK MANAGEMENT BLOG

Reputation Management In A Crisis

 

Last week, we discussed the importance of reputation management and how risky it can be. Controlling public perception is always important, but it is absolutely crucial in a crisis situation. When something goes wrong in your organization, managing public perception will prevent a simple mistake from becoming catastrophic. Key sectors for crisis management include ethics, quality, safety, and security.

Topics: planning for a crisis reputation risk reputation risk management crisis management plan crisis risk management

What to Include in a Successful Disaster Management Communication Plan

The following blog post is by a guest blogger, Regan Hipp. Regan writes about business, finance & risk management at www.homeinsurance.org.

 
Disasters are by definition impossible to foresee. An inefficient communication plan may even provoke more damage than an act of God. When a disaster happens, an emergency response team must place a public information officer and hand them a communication strategy, so that they know how to handle the flow of key information among both the general public and public safety agencies. If you're new to the field, here's what you need to know. 

Topics: disaster management communication plan disaster management crisis management plan

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