If you're involved in managing risk within the retail industry, the mention of slips, trips, and falls sends shivers down your spine. It has long been accepted that slips, trips, and falls represent some of the most frequent and costly claims within the retail sector, and it is easy to understand why.
With hundreds, thousands, or millions of customers walking through your doors each year, how can you possibly prevent everyone from falling on your property? The law of large numbers suggests that a certain percentage must fall while on your premises.