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Craig Rowe

Recent Posts by Craig Rowe:

12 Years of Taking Risk and Managing Risk

Today is the 12-year anniversary of ClearRisk!

On the eve of the RIMS Canada Conference, which is in our hometown of St. John’s this year, and being our anniversary, it has caused me to be introspective on where we’ve come from and where we are going.

Topics: clearrisk news

The 5 Step Risk Management Process [Updated for 2018]

Implementing a risk management process is vital for any organization. Good risk management doesn’t have to be resource intensive or difficult for organizations to undertake or insurance brokers to provide to their clients. With a little formalization, structure, and a strong understanding of the organization, the risk management process can be rewarding.

Topics: Risk Management Process 5 steps to risk management identifying risk solution to risk frequency and severity of risk

9 Steps for Managing Risk in a Rapidly-Changing World

This has been an interesting week! I write this as I return home from a Sitkins broker networking event in Albuquerque, New Mexico. The conference was great, New Mexico was beautiful (my first visit), and the election and Hurricane Sandy were on everyone’s mind. It all made me think about keeping pace with changing risk.

Topics: Risk Management Process risk management planning changing risk

Insurance Technology Trends: Cloud Computing for Your Brokerage

There are several insurance technology trends that insurance professionals must take advantage of to stay on top of the competition. I would like to talk a little more in-depth about cloud computing and business automation in the insurance industry. 


Moving to the cloud is becoming commonplace in the world of insurance. In fact, 4 out of 5 of the world’s largest brokers, including Aon and Wells Fargo Insurance Services, use cloud applications to manage customer and carrier relationships around the globe. Adopting the cloud is inevitable. However, many still fear the cloud, even when considering the efficiencies that come along with it. Salesforce.com, one of the leading cloud platforms for the insurance industry, notes significant improvements across their customer base in a new survey. Among the many improvements, Salesforce.com users reported:

Topics: cloud computing for insurance insurance industry applications cloud applications for insurance professionals

4 Reputation Risk Management Lessons from the Shell Social Media Hoax

A company's reputation is its most valuable asset. With rapid advancements in technology and social media, managing reputation risk is difficult, but crucial.

Because of the ease of communication and global reach due largely to social media, we have an increasingly uncensored view of not only how businesses operate, but also how they interact with customers, shareholders, and employees. For better or worse, this transparency creates an open forum for sharing information, experiences, and opinions. The reach and impact of these open forums demand participation and careful management of brand perception by all customer-facing businesses; 43% of all online consumers follow or are a fan of a brand, making it essential for companies to manage reputation risk. 

Topics: reputation risk management social media risk

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